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  3. Troubleshooting

Troubleshooting

  • How do I reset my cube?
  • I can’t see my GoCube in the pairing screen
  • How do I re-calibrate my GoCube?
  • My GoCube is still drifting even after the IMU Reset
  • GoCube Battery FAQ
  • My GoCube's colors are not synced with the colors in the app.
  • One of the cube pieces fell off, what can I do?
  • What happens if I receive a phone call during a game or a battle?
  • My phone crashed while I was in a middle of a battle. Will the app restore the score?
  • My GoCube’s battery died in the middle of a game. Do I need to start from scratch, or can I keep playing after I’ve charged it?
  • I can't access the leaderboard.
  • Why don’t I see the Quick Match results in the leaderboard?
  • When in Solo mode, I hit the Stop button and nothing happens.
  • In Solver mode I rotated the face based on what the solver showed me, and I got a message: “Wrong Move”. Why?
  • I can't see the stats in Quick Timer.
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