Troubleshooting
- Wrong cube colors
- Cube doesn’t sync/cube loses sync/cube disconnects.
- I can’t see my GoCube in the Bluetooth list.
- How do I re-calibrate my GoCube?
- I can’t see my cube in the app.
- I got a message saying: “No internet connection, some of the features may not be available”.
- What happens if I receive a phone call during a game or a battle?
- My phone crashed while I was in a middle of a battle. Will the app restore the scores? Or should we start all over again?
- My GoCube colors are not synced with the colors in the app.
- My GoCube isn’t synced with the cube in the app.
- I don't see my cube in the right position on the screen.
- Why don’t I see my GoCube in the Pair GoCube screen?
- My GoCube’s battery died in the middle of a game. Do I need to start from scratch, or can I keep playing after I’ve charged it?
- My time jumps in 250 msc (for backers only).
- My child accidentally unattached one of the cube’s pieces. What do I do?
- I can't access the leaderboard.
- Why don’t I see the Quick Match results in the leaderboard?
- When in Solo mode, I hit the Stop button and nothing happens.
- In Solver mode I rotated the face based on what the solver showed me, and I got a message: “Wrong Move”. Why?
- I can't see the stats in Quick Timer.