Troubleshooting
- Cube doesn’t sync/cube loses sync/Cube disconnects
- Can’t See My GoCube in the BT list
- Battery not 100%
- How to Re-Calibrate my Cube?
- I can’t see my cube in the App
- I got a message saying: “No Internet connection, some of the features may not be available”.
- What happens if I receive a phone call during a game or a battle?
- My phone crashed while I was in a middle of a battle. Will the App restore the scores? Or should we start all over again?
- My GoCube colors are not synced with the colours in the App.
- My GoCube isn’t synced/state with the cube in the App?
- Not seeing my cube in the right position on the screen.
- Why don’t I see my GoCube in the Pair GoCube screen?
- My GoCube’s battery died in the middle of a game. Do I need to start from scratch, or can I keep playing after I’ve charged it?
- My time jumps in 250 msc (for backers only)
- My child mistakenly unattached one of the cube’s pieces. What do I do?
- I can not access the leaderboard (relevant for backers only).
- Why don’t I see the quick match results in the leaderboard?
- When in “Solo” mode, I hit the Stop button, and nothing happens.
- In Solver mode - I rotated the face based on what the solver showed me, and I got a message: “Wrong Move”. Why?
- I can not see the stats in Quick Timer.