What type of batteries are used in Rubik's Connected?
Rubik's Connected contains lithium polymer batteries. These are the most common batteries in nowadays rechargeable products, as they are small, but holds a large amount of power (high power density).
Why is my battery not holding a charge?
We wish batteries would last forever – unfortunately, its chemistry just doesn’t work that way. there are a few factors involved:
- Age: Over time all rechargeable batteries lose capacity, and eventually die
- Charging Cycles: Typical usage and recharging reduces the battery's capacity. Typical batteries have a ballpark of 300 recharging cycles, but the more you use it, the less capacity it holds (provides shorter playtime - you must have experienced that with your mobile, laptops, etc.)
How often should I charge my Rubik's Connected?
You need to make sure that your Rubik's Connected is charged once in a while to keep the cell's voltage from going below the critical threshold.
Can I replace or repair the battery?
Unfortunately, there is no “quick fix” solution for a rechargeable battery after it went below a critical threshold. Not charging the cube for an extended period causes the battery to not receive a charge and the battery has to be changed and disposed of properly.
How can I extend the life of my battery?
To maintain your battery, it is highly recommended to charge them occasionally to keep it above "0%" even when not in use or in prolonged storage (due to its self-discharge). It's a common (required) practice for any rechargeable product, and this simple step will ensure that your battery lasts for long.
Feel free to contact our support for assistance here.