To fix this issue do the following:
1) In the main menu screen, open the "Hamburger menu" (on the top left of the screen)
2) Click the "Load Cube State"
3) Two options:
A) If your physical cube in a solved state, just click the "Load Solved Cube" button.
B) If your cube is scrambled, It will require you to "Color" the virtual cube on the app (to be identical to the one you hold in your hand), just color the virtual cube on screen to feet your physical cube and click on the "Load Colored Cube".